FAQ’s

1. You will need to bring a referral if one has not already been supplied
   
2. Your completed patient registration form if not already supplied
   
3. Medicare card

The following may also be helpful, if applicable:

• Blood test results and radiology test results and images
  
• Previous assessments
  
• Teachers’ reports
  
• Your child’s health care record (green or blue book)

A valid referral is required for a specialist appointment – it also allows eligibility for a Medicare rebate. Referrals can be from either a GP or a specialist. Please note that specialist referrals are only valid for 3 months, whereas GP referrals are valid for one year.

A Medicare rebate is applicable for all appointments and this claim can be submitted on the day.  There are also ‘out of pocket’ costs which vary depending on the clinician and the nature of the appointment. Please contact our reception staff for further information about fees. Fees can be paid for by EFTPOS, credit card or cash.

A Medicare rebate is applicable for all appointments and this claim can be submitted on the day provided a current referral is supplied.

No. In general, private health insurance does not cover out-patient clinic fees.  Please contact your health fund to determine what you are covered for.

Our usual waiting periods are short. This will also depend on which specialist you have been referred to.

Please note: we are not within the Monash Medical Centre or Monash Children’s Hospital but just a short walk from these facilities.

Our Location

Yes, there is ample, free parking on site.  There is also free 2-hour street parking adjacent to the practice.  

Yes. Clayton Train Station is a short 12-minute walk (900 metres) via Clayton Road from the practice. There is also a bus service from Clayton Station – Bus numbers 631, 703 or 733 will take you to Monash Medical Centre and from there we are just a short walk. Buses leave every 8 minutes.

Yes, we have a ramp to access the practice from the car park.

Yes, we have baby change facilities.